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Waitless
Physical and Digital Prototypes
Target Users: Airport Goers
Challenge: How can we make the airport security experience less rushed and more stress free?
Solution:
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Airport cart designed to allow travelers to organize their bags and belongings while in line, before passing the TSA booth.
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Flight integration for Apple Maps/Wallet
Contributions:
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Performed user testing and expert interviews
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Conducted material selection research
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Created “works-like” mockups from found objects
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Created process journey maps to better understand pain points of users
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Designed final CAD prototype
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Led design of UX and UI for Apple maps integration using Figma


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