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Waitless
Physical and Digital Prototypes

Target Users: Airport Goers

Challenge: How can we make the airport security experience less rushed and more stress free?

Solution:

  • Airport cart designed to allow travelers to organize their bags and belongings while in line, before passing the TSA booth.

  • Flight integration for Apple Maps/Wallet 


Contributions:

  • Performed user testing and expert interviews

  • Conducted material selection research

  • Created “works-like” mockups from found objects

  • Created process journey maps to better understand pain points of users

  • Designed final CAD prototype

  • Led design of UX and UI for Apple maps integration using Figma

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